Motorola Solutions' Service from the Start Goes Beyond the Warranty
Motorola's systems and devices are crucial for customers to accomplish their missions. From police officers to warehouse employees, communication is essential and any downtime needs to be minimal.
(Media-Newswire.com) - Motorola’s systems and devices are crucial for customers to accomplish their missions. From police officers to warehouse employees, communication is essential and any downtime needs to be minimal. Motorola’s Service from the Start is a support program ideal for customers to protect their technology investments and get peace of mind in the process. Service from the Start includes tiered service packages that can maximize system and device availability, allow decision makers to budget in advance for their technology maintenance requirements and lower an organization’s total cost of ownership. From repair and technical support to security patching, Service from the Start is a holistic support program for mission-critical, two-way communication systems and devices that results in an assured, budgeted, dependable methodology for complete network maintenance.
For two-way communications systems, the Service from the Start essential bundle helps minimize system downtime should any potential issues occur. In addition to 24/7 technical support and fast infrastructure repair turnaround times, the Service from the Start advanced bundle enhances the security backbone of the system with pre-tested security patching, and issue resolution is more efficient with dispatch and onsite services. Equipment downtime is virtually eradicated with advance exchange of critical hardware elements. Service from the Start is available in three bundles for two-way communications devices: Lite, Essential and Comprehensive. These bundles build on each other to provide customers a complete solution for their device support; from fast repair turnaround times, increased help desk support and chemical, liquid and physical damage coverage. Additional service options such as security monitoring, preventive maintenance or battery refresh, layered on top of the chosen Service from the Start bundle, allows for a tailored support program to meet an organization’s system and device support requirements. Motorola has a proven services heritage spanning more than 80 years. With hundreds of thousands of devices under management world-wide, Motorola draws from dedicated global resources, renowned industry experts, world-class partners and a full spectrum of services to support customers in their business- and mission-critical mobility investments. Radio One Radio Two Radio Three
Motorola devices have the reputation of surviving under the most extreme situations. But even when devices suffer damage as shown in these pictures, Service from the Start has them covered.
Notes To Editors Contact Information Motorola Solutions Newsroom Name Motorola Solutions Newsroom Job Title Division Telephone Fax Mobile Email email@example.com Kevin Hegarty Name Kevin Hegarty Job Title Division Motorola Solutions Telephone +1 847-576-5141 Fax Mobile +1 815-592-4247 Email Kevin.Hegarty@motorolasolutions.com About Motorola Solutions Motorola Solutions is a leading provider of mission-critical communication solutions and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker “MSI.”
This story was released on 2013-10-31. Please make sure to visit the official company or organization web site to learn more about the original release date. See our disclaimer for additional information.